Shipping policy
At Essentially Scents and Pets LLC, each order is carefully prepared with intention and care before it leaves our hands.
Processing Time
Orders are processed within 2-3 business days. During busy periods, holidays, or restocks, processing times may be slightly extended. If that happens, we will always do our best to keep you informed.
Shipping Time
once shipped, delivery typically takes 5-7 business days, depending on your location and the shipping Carrier. Delivery times may vary during holidays, weather delays, or peak shipping seasons.
Shipping Carrier Delays
Please note that once your order has been shipped, delivery is handled by the carrier. We are not responsible for delays caused by USPS or other shipping services, but we will always support you in tracking and resolving any issues when possible.
Tracking Information
All orders include tracking information, which will be provided once your package has shipped.
Shipping Locations
At this time, we ship within the United States only.
Questions
If you have any questions about your order, please reach out to us. We are always happy to help.